Siemens HiPath OpenOffice

HiPath OpenOffice joins everything together, creating a seamless communications system with the programmes and applications that your staff currently use every day. It lets you combine your phone calls, voicemail, conferencing, fax, and messaging into a single, unified solution that works harder for you. And that means your staff can do the same.

The average small to medium-sized enterprise (SME) uses 6.4 types of communication devices and 4.8 communications applications such as email, mobile phones, desktop phones and PDA’s. Juggling them is almost impossible, especially when your people could be anywhere within your building, on the road, or even on the other side of the world. The end result is inefficient communications with unpredictable costs that can easily get out of control:

• 52% of employees use multiple methods to contact someone on a daily basis
• 36% of the time they fail to get connected
• 22% of deadlines are missed as well as valuable revenue opportunities

Naturally if you can overcome inefficient communications, you will have a distinct competitive advantage, at the same time as addressing all those bigger business issues.

Benefits

HiPath OpenOffice is a total solution package that comes with a whole host of benefits. Just imagine how convenient they could be for your business:

• Have all your contacts in just ONE directory so you don’t have to search for numbers in multiple places
• Access, change, and manage your key contacts with handy favorites lists
• Route all mobile and desk phone messages to ONE voice message box
• Receive and respond to faxes as easily as an email with a fax message box
• Know who you’ve called and who has called you with your personal call journal
• Forward all your calls to ONE number with intelligent call management
• Get immediate notifications when you are away from your desk and a key message or fax arrives
• Give your callers options to reach you or someone else with personal auto-attendant
• Connect callers to available staff the first time and see the presence status of everyone in your organization with Attendant Console
• Dial a number from any desktop application to contact someone immediately
• Never misunderstand a customer instruction or action item again with live call recording
• Instant message a contact who is already on another line to let them know another call is waiting or their attention is needed for another matter
• Take advantage of your negotiated call rates and call packages with different mobility capabilities

To find out more about how Siemens and HiPath OpenOffice can benefit your business call Supply Communications on 0800 294 20 30 or email info@thesupplygroup.co.uk.

Download the fact sheet